Subject: Tech Support Candidate - Rahul Bhal
From: Rahul Bhal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Nov 2021 09:13:45 -0400

| | Tech Support Test

Name | Rahul Bhal
E-mail | [email-masked]
Phone Number | (91) 6395147931
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Gurgay
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | 25/12/2018 | 11/09/2019 | |
Previous Employer 2 | 11/11/2019 | 15/04/2020 | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I was checked the all paragraph and words and if have any corrections the we were correcting and retype the and after submit file then again recche and submit
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Na
What according to you makes you a good candidate for customer service or technical support job? | Na
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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