Subject: My name is John Doe, How can I help you?
From: Yonyx Team <[email-masked]>
To: Ashish <[email-masked]>
Date: Tue, 2 Nov 2021 11:29:41 +0000
List-Id: 7c9d8327afe30e2ddeeb06ab5mc list <7c9d8327afe30e2ddeeb06ab5.252385.list-id.mcsv.net>

Inserting Agent's Name in a Yonyx Guide

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** My name is John Doe, How can I help you?
Adding Agent's name in Yonyx Guides
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Dear Customer

Do your scripts read start out something like this?

Thank you for calling XYZ Corporation. My name is <>. How can I help you?

If the answer is "Yes", please click on the button below to learn how you can insert a system placeholder that gets replaced with the Agent's name automatically!

My name is {{ph:sys-ynx-user-name}} (https://training.yonyx.com/y/conversation/?id=81e2d480-f54f-11eb-93ae-4201c0a80163〈=en)

Have questions? Please contact your account manager or [email-masked]

Team Yonyx
http://corp.yonyx.com (http://corp.yonyx.com/)

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