Subject: Tech Support Candidate - Mayank Babbar
From: Mayank Babbar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Nov 2021 00:37:41 -0400

| | Tech Support Test

Name | Mayank Babbar
E-mail | [email-masked]
Phone Number | (110031) 8447220318
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | NEW DELHI
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | - | - | - | -
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I am facing error while opening a particular website. Kindly help me resolve the issue asap.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly, turn on bluetooth in your devices.
Then search for available devices. Now see the device name of your bluetooth speaker then, press connect .

What according to you makes you a good candidate for customer service or technical support job? | Mine spoken english skills, good listener, problem solver, helpful, team builder skills makes me good candidate for technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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