Subject: Tech Support Candidate - Monika Dahiya
From: Monika Dahiya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Nov 2021 05:23:12 -0400

| | Tech Support Test

Name | Monika Dahiya
E-mail | [email-masked]
Phone Number | (110084) 9560150908
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | EY | Risk associate analyst | 28-9-2021 | 30,000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | While trying to open a website on my browser and after getting error i will check my interest connect first it might be internet connection issue if not i will close all tab and again open crome or refresh the system, delete history and try to open website again.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly i need to on bluetooth in my phone.

Switch on power button of speaker.

In mobile need to connect with speaker and connect internet.

After connecting with speaker we can connect with music, news, or any other relevant information we want to hear.

What according to you makes you a good candidate for customer service or technical support job? | It will be great exposure in this industry and along with that i can connect with different customers to solve there issues.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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