Subject: Tech Support Candidate - priyanshu bhandari
From: priyanshu bhandari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Nov 2021 03:28:07 -0400

| | Tech Support Test

Name | priyanshu bhandari
E-mail | [email-masked]
Phone Number | (110096) 9971518405
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | vasundhara enclave, east delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | cubic web solutions | hr intern | july 2015 | na
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. check the wifi connection and if wifi is connected to my device.
2. if step one is ok, next step is to troubleshoot the device from the settings.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | turn on device Bluetooth setting and turn it on<click on pair a new device and turn on your Bluetooth speaker< name of your speaker will be reflected on searches< select and you are done.

What according to you makes you a good candidate for customer service or technical support job?

I have good communication skillset and problem solving attitude.
I love to learn new things, tech savvy, good listener and believes will be an asset to the organization.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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