Subject: Tech Support Candidate - Majid Dukroo
From: Majid Dukroo <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Nov 2021 02:35:17 -0400

| | Tech Support Test

Name | Majid Dukroo
E-mail | [email-masked]
Phone Number | (+91) 914961131
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Anantnag
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Flipkart | BPO | 28 Nov 2021 | 15700
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Will make sure internet connection is stable.
2. Will figure out where the problem is.
3. Then clearing Cookies and Cache.
4. See if the Problem Is on Your End or Theirs.
5. Check Another Browser or Incognito Window

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings.Tap the Bluetooth option.Turn on Bluetooth.A list of available devices will appear.If your speaker is not listed, press the button on your speaker that makes it discoverable. Cick on the name of speaker.

What according to you makes you a good candidate for customer service or technical support job? | As i have already done the job of Customer Service I better know how to handle and get connected to Customer. I have good learning skills which makes me a good candidate.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |