Subject: Tech Support Candidate - Anindita Das
From: Anindita Das <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Nov 2021 02:34:49 -0400

| | Tech Support Test

Name | Anindita Das
E-mail | [email-masked]
Phone Number | (+91) 8340747385
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Dhanbad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will check that if there is any issue with the network connection or not. If not then I'll try to refresh that page or else go back and then again try to open the website. If network connection is alright then the page will definitely open after trying for 2-3 times. If it's not opening then there is something wrong with the page or the server.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Press the power on button of the Bluetooth.
2. Turn on the Bluetooth in the mobile.
3. Search for nearby devices in the phone where already Bluetooth is on.
4. Search for the name of the Bluetooth speaker there and tap on connect.
5. Tap on pair and the Bluetooth will be connected.

What according to you makes you a good candidate for customer service or technical support job? | I am good at handling situations and convincing. So i'll be able to convince the customers very easily.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |