Subject: Tech Support Candidate - Niharika Chaurasiya
From: Niharika Chaurasiya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Nov 2021 02:26:53 -0400

| | Tech Support Test

Name | Niharika Chaurasiya
E-mail | [email-masked]
Phone Number | (91) 6266849127
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gwalior
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | No | | |
Previous Employer 1 | No | | |
Previous Employer 2 | No | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First, I will check the internet connection, if I have then I will search if it will not work then I will refresh the  computer as there are many windows open so it can work smoothly
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all open the bluetuuth open from which we are taking and then allow the access to the receiver mobile and then name of device will show.
What according to you makes you a good candidate for customer service or technical support job? | In my previous internships, I have worked as interviewer and sourcer so I can easily solve the problem and have effective communication skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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