Subject: Tech Support Candidate - Shivendra Singh
From: Shivendra Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 31 Oct 2021 10:17:12 -0400

| | Tech Support Test

Name | Shivendra Singh
E-mail | [email-masked]
Phone Number | (484662) 7470421040
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Umaria
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

In that case I will check my internet connection first then I will try to refresh the page, opening in new tab if it not works I will close all tabs and try with other search engine.
I think if problem is casual it will be enough to solve at last we can try by rebooting computer.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 we have to turn on speaker
2 we should turn on device bluetooth
3 we should check available connections under bluetooth window
4 now we will be able to see the name of respective device
5 finally it's time to tap on the name and pair the device

What according to you makes you a good candidate for customer service or technical support job? | I am good in communication and problem solving if I have specific knowledge.I can  work under extreme pressure and work load
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |