Subject: Tech Support Candidate - IRAM ALI
From: IRAM ALI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 31 Oct 2021 10:02:47 -0400

| | Tech Support Test

Name | IRAM ALI
E-mail | [email-masked]
Phone Number | (954) 0620063
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | NEW DELHI
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Programming

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly, I will check my internet connection and then reload the site.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

In the settings of my phone, I will switch on the Bluetooth option and connect my mobile to the speaker via its name.

What according to you makes you a good candidate for customer service or technical support job? | I am a fully committed and confident person, who possesses all the necessary skills required for this job profile. Besides this,. I am hardworking and always ready to take new challenges. A good candidate must be enough patient to listen to the customer's problems with empathy and should find the possible solution for their problem.
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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