Subject: Tech Support Candidate - Bhavarth Bhavarth
From: Bhavarth Bhavarth <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 31 Oct 2021 06:48:50 -0400

| | Tech Support Test

Name | Bhavarth Bhavarth
E-mail | [email-masked]
Phone Number | (+91) 7417533542
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | None | None | |
Previous Employer 1 | TechMahindra | Voice Assosciate | 30/6/2021 | 18000
Previous Employer 2 | Vaishali Advertisement | Chief Executive | 2/2/2021 | 15000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check the network connectivity. If it is fine and the error is still present then I will close all the tabs and will delete all the previous history and will check the proxy of the site.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Following are the steps to connect a Bluetooth speaker to my mobile phone:
1. Switch on the speaker.
2. Switch on Bluetooth mode of mobile phone and speaker as well.
3. Search for discoverable devices and click on the name of speaker as it will appear on the screen.
4. Pair the bluetooth speaker with mobile phone.

What according to you makes you a good candidate for customer service or technical support job?

1. Very good at making relations with customer.
2. Very good at understanding and solving problems of the customers.
3. Have excellent communication skills.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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