Subject: Tech Support Candidate - RAHUL PANDEY
From: RAHUL PANDEY <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 15:18:54 -0400

| | Tech Support Test

Name | RAHUL PANDEY
E-mail | [email-masked]
Phone Number | ( 91) 8827259914-
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Shahdol
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
SQL DEVELOPER

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NA | NA | NA |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If we got a error in our website there are many reasons.
1. Connection is interrupted.
2. The connection was reset
3. The connection has time out.
4. net connection is slow
5.any trouble has comming and fix the connection.
We can slowed this problem to follow few stapes.
1. We check the connection and check all cable is properly setup and cleanup and setup.
2.we are clean the firebox cookies and chache.
3.click history and after clicking clear recent history.
4. Time range show here so select all time range and clean up.
5.restart our system and trying to this website again
6.to check connection setting in Firefox and change proxy settings.
If any block access here so that allow if problem is not solve trying another device.
And trying another browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

There are a few steps to connect our bluetooth speaker to mobile.
1.go to setting.
2.tap the bluetooth option.
3.first turn on bluetooth.
4.open a list of available device and choose speaker name and connect.

What according to you makes you a good candidate for customer service or technical support job?

My skills and my knowledge.
And my english skill and communication skill has made a good condidate for customer service or technical support job .
If we are give to best supporting to customer that is a good condition to make a good technical support Engineer.
If we are able satisfied to according a any problem and issue that is made by good technical support.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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