Subject: Tech Support Candidate - Nishant Pant
From: Nishant Pant <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 12:51:40 -0400

| | Tech Support Test

Name | Nishant Pant
E-mail | [email-masked]
Phone Number | (91) 8178984229
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | hcl tech | senior specialist | 6june 2019 | 49000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1) step : check for internet connectivity issue
2) try to ping website
3)Try opening the website on other computer

Please list the steps to connect a Bluetooth speaker to your mobile phone.

To connect a Bluetooth speaker first you need to make sure sure Bluetooth is turned on and in discoverable mode.

then Bluetooth device needs to be located and configured.

What according to you makes you a good candidate for customer service or technical support job? | A person who has logical bent of mind and who has patience in dealing with all types of user.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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