Subject: Tech Support Candidate - Shankey Chauhan
From: Shankey Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 05:55:54 -0400

| | Tech Support Test

Name | Shankey Chauhan
E-mail | [email-masked]
Phone Number | (+91) 8860131412
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check web address.
Delete cookies.
Change proxy settings.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First turn on speaker.
For mobile bluetooth swipe down on screen and hold bluetooth then pair with speaker with the speaker name and connect.

What according to you makes you a good candidate for customer service or technical support job?

I have required communication and technical skills which you want.
I worked with team and also under pressure with no problem.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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