Subject: Tech Support Candidate - Chandan Saha
From: Chandan Saha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 05:29:31 -0400

| | Tech Support Test

Name | Chandan Saha
E-mail | [email-masked]
Phone Number | (011) 9873941086
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Akshardham , Pandav Nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Eli Research India Pvt Ltd | Team lead operation | October 2019 | 41000+
Previous Employer 1 | A To Z Info solutions | Team lead | November 2016 | 25000
Previous Employer 2 | A To Z Info solutions | Sales executive | January 2008 | 18000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will check my internet connection if their is any issues I will fix it and retry .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Bluetooth should be on in mobile phone and connect with the speaker.
What according to you makes you a good candidate for customer service or technical support job? | My experience that I have got during my work as a Team leader
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |