Subject: Tech Support Candidate - Sushma Singh
From: Sushma Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 05:08:36 -0400

| | Tech Support Test

Name | Sushma Singh
E-mail | [email-masked]
Phone Number | (201005) 9625329557
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Saibabad mohngr metro station
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Incometax department | Customer support | Working | 18000
Previous Employer 1 | Tech Mahindra | Customer care executive | Before 2 years | 14500
Previous Employer 2 | Na | Na | Na |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will aske to customer please check your internet first if your internet is working fine then after this check ur login id or password may be you put wrong I'd password refresh your page restart ur system then try

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step .1 on your speaker
Step.2 on Bluetooth in phone
Step .3 fine a your speaker name
Step. 4 connect bluetooth with speaker

What according to you makes you a good candidate for customer service or technical support job? | I have ideal  tends to be passionate about my work  and  a lot of enjoyment and pleasure out of it. Reliability: Tendency to behave in an uncompromising and consistently honest, moral,
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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