Subject: Tech Support Candidate - anurag sen
From: anurag sen <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 04:48:51 -0400

| | Tech Support Test

Name | anurag sen
E-mail | [email-masked]
Phone Number | (0) 8737000454
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | lalitpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | BACE | IT AND BACKHAND SUPPORT | 05 | 22000
Previous Employer 1 | APARNA INFO SYSTEM | IT AND BACKHAND SUPPORT | 05 | 19500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I WILL SUPPORT FOR IT SOFTWARES AND DATA VISUALIZATION
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I HAVE GOING TO SETTING AND GOING TO BLUETOOTH SETTING AND REFRESH DEVICE.
What according to you makes you a good candidate for customer service or technical support job? | GOOD COMMUNICATION TO CUSTOMER
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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