Subject: Tech Support Candidate - Uday Shende
From: Uday Shende <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 04:43:43 -0400

| | Tech Support Test

Name | Uday Shende
E-mail | [email-masked]
Phone Number | (91) 9834824551
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Nagpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Jio | Voice advisor | Shende | 14000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly,I will check the web address for typos.
2.I will make sure my internet connection is working normally. If my internet connection is unstable,I will fix internet stability issues.
3.I will contact the website owner.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | I will start my Bluetooth first after that I will start my Bluetooth speaker. And after that I pair my device to Bluetooth Speaker.
What according to you makes you a good candidate for customer service or technical support job? | I am currently working in Reliance jio. I am completely in a customer service process l.I can convince customers on call and give them a proper support to all customers.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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