Subject: Tech Support Candidate - Mohammad Hozaifa
From: Mohammad Hozaifa <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 04:34:58 -0400

| | Tech Support Test

Name | Mohammad Hozaifa
E-mail | [email-masked]
Phone Number | (93045) 77148
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ranchi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Dowson technology Pvt Ltd | Service Engineer | 27/10/2021 | 17000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check the internet connection, Checked permission from the settings of Browser, Clear cache and data of the browser, Update the latest one of the browser
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Just click ok bluetooth from seeing and connect as the name is showing on the screen for a Bluetooth speaker,  Bluetooth function is enabled on Bluetooth speaker
What according to you makes you a good candidate for customer service or technical support job? | Doing Best job as customer can make the new customers
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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