Subject: Tech Support Candidate - Varun Verma
From: Varun Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 04:33:40 -0400

| | Tech Support Test

Name | Varun Verma
E-mail | [email-masked]
Phone Number | (91) 9910319059
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Spl. Jnb. Enterprises | Admin head, business development head | 25th april 2021 | 35000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Reeboot the website handle and if the same  error pops up then i will check for the internet connectivity to my system, fix it and go further.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Power on the Bluetooth speaker and now power on Bluetooth button on phone and pair both the devices.
What according to you makes you a good candidate for customer service or technical support job? | Well talking about me, i am a very efficient, competent, smart working person. I am good in English speaking, i have good communication and interpersonal skills. Yes i have technical knowledge as i use many gadgets abd the rest proficiency i can learn under your guidance.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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