Subject: Tech Support Candidate - Chandan Kumar
From: Chandan Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 04:27:15 -0400

| | Tech Support Test

Name | Chandan Kumar
E-mail | [email-masked]
Phone Number | (+91) 7979922961
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ready to move anywhere
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
MS sql server

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NSSO | Fi | Aug-2021 | 28k
Previous Employer 2 | Phrarama manufacturing and trading pvt | Supervisor | Jan-2019 | 20k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 First i will check my internet connection
2 Try after restarting my device
3 If still does not work then try after reinstalling browser or use another browser

Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1. Open bluetooth on your mobile then click on your bluetooth speaker name it will start pairing. After pairing you can use your speaker.
What according to you makes you a good candidate for customer service or technical support job? | I am very fast lerner and i am from technical field.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |