Subject: Trainer Candidate - Rizwan Ahmad
From: Rizwan Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 03:58:15 -0400

| | Tech Support Test

Name | Rizwan Ahmad
E-mail | [email-masked]
Phone Number | (+91) 7988213254
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Chandigarh

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | SARK industries | Assistant manager Quality assurance | 30.08.2021 | 42000
Previous Employer 1 | Y-Tec India Pvt Ltd | Sr. Engg. SQA | 30. 06.2019 | 35000
Previous Employer 2 | SIGMA FREUDENBERG NOK PVT LTD | Quality executive | 28.02.2013 | 23000

If Selected, how much time do you need to join? | 10 days
Please briefly describe your work experience specifically in training? | Working as an Assistant manager Quality assurance in Automobile / Appliances sectors with 11 years of experience in Rubber / plastic injection moulding, CNC machining, Sheet metal works and Assembly lines
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Not felt such situation ever
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is to accept the service by customer without feeling or making any complaint but the Great customer service is when customer demand the service more n more for itself or for others by promoting the recieved services.
What according to you makes you a good candidate for this position? | Loyalty for responsibilities and the passion to prove myself the best.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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