Subject: Tech Support Candidate - Ayush Bachhal
From: Ayush Bachhal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 03:30:01 -0400

| | Tech Support Test

Name | Ayush Bachhal
E-mail | [email-masked]
Phone Number | (440002) 9403833996
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Nagpur
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly reboot the system
Second check the internet
Third browser history delete,update and version
Fourth reinstall the browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First:-on the bluetooth from the settings
Second:-check the name of the bluetooth speaker
Third:-paired the speaker and connect

What according to you makes you a good candidate for customer service or technical support job?

Good communication skill
Politeness

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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