Subject: Tech Support Candidate - Ashish kumar Swami
From: Ashish kumar Swami <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 03:18:53 -0400

| | Tech Support Test

Name | Ashish kumar Swami
E-mail | [email-masked]
Phone Number | (91) 9300852309
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector 122 Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Server

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Teva api India private limited | IT Service Desk Engineer | Still working | 31000
Previous Employer 1 | Wipro Infotech | DL2 | 31/10/2016 | 9000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will check ipconfig command so looking system is getting IP address or not then ping our Router IP address.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On bluetooth in mobile then search near by bluetooth device after select device which one I want to pair with our mobile
What according to you makes you a good candidate for customer service or technical support job? | I have 5 years of experience in IT support Engineer. And I have excellent Troubleshoot Skiit.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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