Subject: Tech Support Candidate - Vishal gupta
From: Vishal gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 02:45:26 -0400

| | Tech Support Test

Name | Vishal gupta
E-mail | [email-masked]
Phone Number | (82699) 79088
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | west delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | K12 Techno pvt ltd | senior sales manager | present | 33200
Previous Employer 1 | Globiva services pvt Ltd | Teamleader | 15th April 21 | 26000
Previous Employer 2 | Bharti Airtel | CRM | 18th oct. 18 | 20000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will create a ticket for technical team
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all i will on my device Bluetooth and then on in mobile also and  click on the pair botton.
What according to you makes you a good candidate for customer service or technical support job? | I am professional in Customer service and perfect for the same and having a good relationship technique skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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