Subject: Tech Support Candidate - Mehul Kumar
From: Mehul Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 02:36:22 -0400

| | Tech Support Test

Name | Mehul Kumar
E-mail | [email-masked]
Phone Number | (201009) 9873027802
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | GHAZIABAD
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Porteck | AR | 24th march 2021 | 21000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If the app shows error I would open the website again or I would change the browser or I would check the error number given on the website..
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on the bluetooth device and then open your bluetooth from your phone and then search for available bluetooth connections and if you see the bluetooth device name on the available bluetooth connection on your phone then pair the connection and then connect it..
What according to you makes you a good candidate for customer service or technical support job? | I think I can handle the clients I can resolve their problems in a better way. I think I can work in the atmosphere of your company.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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