Subject: Tech Support Candidate - Manisha Pandey
From: Manisha Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 02:29:09 -0400

| | Tech Support Test

Name | Manisha Pandey
E-mail | [email-masked]
Phone Number | (91) 9780885812
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Chandigarh
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Teleperformance | Cse | 7/10/2021 | 30000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will refresh the page again,check my internet connection once. Try opening the page on incognito tab and also on some other devices. I will also try using other internet connection once.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on bluetooth on phone, search for the available network. Click on the name and then enter the passcode and connect.
What according to you makes you a good candidate for customer service or technical support job? | I am a quick learner and flexible enough to handle changes and cope up with them.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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