Subject: Tech Support Candidate - Purushottam Sharma Purushottam
From: Purushottam Sharma Purushottam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 02:24:29 -0400

| | Tech Support Test

Name | Purushottam Sharma Purushottam
E-mail | [email-masked]
Phone Number | (202001) 9690223349
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Aligarh
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Underwriting mortgage

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wns | Associate | 10 September | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Click on wifi icon.
2. Click on your wifi name device .
3. Then connect with wifi name. click option button.
4.Then your password or change new then ok.
5. Then connect once again

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Switch on Bluetooth speaker.
2. Then turn on mobile Bluetooth and search your bluetooth speaker .
3.Once's device name is shown pair with your device.

What according to you makes you a good candidate for customer service or technical support job? | Fluent knowledge about device and technical experience
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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