Subject: Tech Support Candidate - Kusum Sharma
From: Kusum Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 02:10:20 -0400

| | Tech Support Test

Name | Kusum Sharma
E-mail | [email-masked]
Phone Number | (110080) 9315583446
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sangam vihar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | 2018 | Sale executive | 2020 | 12 thousand
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Yes firstly I open it if their are any problems so I will tell my senior
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I have to connect bluetooth and  If I want speak my phone so I have to off my bluetooth connection after speaker
What according to you makes you a good candidate for customer service or technical support job? | Because customer service is that service where I can satisfied my customer after and before of purchase of good and I have to listen my customer problem and what situation they are faced after that I solved it
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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