Subject: Tech Support Candidate - Shilpi Prajapati
From: Shilpi Prajapati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 02:06:45 -0400

| | Tech Support Test

Name | Shilpi Prajapati
E-mail | [email-masked]
Phone Number | (249137) 8218093852
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Tehri
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | GemPundit.com | Digital marketing analyst | 15 November | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First, let's figure out where the problem is.
The problem only happens with certain websites.
Try clearing Firefox's cookies and cache.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open Bluetooth.
Select the device to connected.

What according to you makes you a good candidate for customer service or technical support job? | Communication skills
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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