Subject: Tech Support Candidate - Avinash Singh Chauhan
From: Avinash Singh Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 01:54:18 -0400

| | Tech Support Test

Name | Avinash Singh Chauhan
E-mail | [email-masked]
Phone Number | (+91) 8318025614
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Open a new tab and check to see if you can load another website like google.com sarkari result. Com
If you can open another site, skip down to The problem only happens with certain websites.
Launch another browser, like Internet Explorer, Google chrome and try to open the site you were having problems with.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open the bluetooth icon from both the mobile as well as of speaker.
Then in bluetooth setting click on refresh button and after that choose the appropriate speaker in which you want to connect

What according to you makes you a good candidate for customer service or technical support job? | According to me a good candidate have a good and positive attitude towards it's customers. Candidate should also have a problem solving skills so that they can easily solved the customer queries as soon as possible.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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