Subject: Tech Support Candidate - Varun Dve Varun
From: Varun Dve Varun <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 01:43:39 -0400

| | Tech Support Test

Name | Varun Dve Varun
E-mail | [email-masked]
Phone Number | (+91) 7042087802
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Adnms | | |
Previous Employer 1 | Mmt | | |
Previous Employer 2 | Starvice | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check the Internet connection, then switch to another browser also try to refresh website URL two or three times.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open Bluetooth of your mobile, pair with the name of the device and connect.
What according to you makes you a good candidate for customer service or technical support job? | Hard-working, passionate to learn new things. Always consider cx problem is your problem. Try to safisfy cx with your resolution
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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