Subject: Tech Support Candidate - Aryan Raj
From: Aryan Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Oct 2021 05:31:30 -0400

| | Tech Support Test

Name | Aryan Raj
E-mail | [email-masked]
Phone Number | (+91) 9078914653
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New Ashok Nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NA | NA | NA |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I'll check whether the website given by me is correct or not, after checking that I'll see whether my PC has the net connection or not then after I'll run the website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step1:- Trun on bluetooth speaker and bluetooth setting of my mobile phone.
Step2:- I'll check the available bluetooth device available near me and I'll the speaker's bluetooth, and pair it.
Then my speaker will be connected to my mobile phone.

What according to you makes you a good candidate for customer service or technical support job? | A good candidate should have polite nature while handling the customer. A good candidate should have decent behaviour. Should be good in handling the customer politely amd decently.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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