Subject: Tech Support Candidate - Prasot Kandel
From: Prasot Kandel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Oct 2021 04:13:59 -0400

| | Tech Support Test

Name | Prasot Kandel
E-mail | [email-masked]
Phone Number | (+91) 7065641858
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida 62
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ienergizer | Sr. Executive cs | 10/28/2021 | 32700
Previous Employer 1 | The premiere production | Script writer | 12/30/2020 | 20000
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I would check if I’m entering the correct website then I would delete the cookies and cache off the browser and would also try using a different browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the speaker, make sure the bluetooth mode is on and it’s ready to connect with the other device the turn the Bluetooth settings on in the mobile phone from settings and find the option of available Bluetooth devices then choose the correct one and it’s done
What according to you makes you a good candidate for customer service or technical support job? | PATIENCE , willing to learn more , communicate well creative mind and spontaneous problem solving skills
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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