Subject: Tech Support Candidate - Deepak Meena
From: Deepak Meena <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Oct 2021 04:12:49 -0400

| | Tech Support Test

Name | Deepak Meena
E-mail | [email-masked]
Phone Number | (122101) 9680365229
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Cipl | Sales executive | October | 15k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all in this situation I'll refresh my page or tab.
If it's not started then, I was going to the settings of browser and try it on new tab or other browsers

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 st - on bluetooth in Mobile or bluetooth speaker
2 nd - I'll check the play button of bluetooth speaker it's on mobile or another accesories
3 rd - I'll connect it in my mobile by searching in new available bluetooth device
4 - after searching a name I'll click on pair and ready for use it.

What according to you makes you a good candidate for customer service or technical support job? | I have problems solving attitude and disciplined person and I'm also try to change a negative result and communication into a positive way and try to solve out and recognise the new things from my skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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