Subject: Tech Support Candidate - RAJU SOLANKI
From: RAJU SOLANKI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Oct 2021 03:34:11 -0400

| | Tech Support Test

Name | RAJU SOLANKI
E-mail | [email-masked]
Phone Number | (87000) 26451
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | faridabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Dr.Dangs lab | data operator | 5/11/2021 | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | This is sitution first i'll check my internet connection for e.g. wifi and lan cable they are working or not now sometime  this type of website is not open for some internet connection to seem show some error now using incognito mode other hand check you internet DNS and fix it and check correct source link they all solution fix your problem

Please list the steps to connect a Bluetooth speaker to your mobile phone.

open setting
click bluetooth option
now refresh and check your device name
if you found your bluetooth device so click on it
and pair your device after pairing your device is connecting  and show your phone screen

What according to you makes you a good candidate for customer service or technical support job? | if i'm a customer i'll always want good support and behaviour and all my problem will solved easily and perfectly so i'll give my best for customer best service communication and solve all problem perfectly
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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