Subject: Tech Support Candidate - Anjali M.S
From: Anjali M.S <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Oct 2021 03:25:25 -0400

| | Tech Support Test

Name | Anjali M.S
E-mail | [email-masked]
Phone Number | (91) 8608386756
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Coimbatore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Null | Null | Null | Null
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

The first thing I check will be, whether the URL is correct or not then internet is connected properly if not connect the internet proper.
Check if this website is blocked in my browser somehow if so unblock the website and try again

Please list the steps to connect a Bluetooth speaker to your mobile phone. | switch on the pair mode in the bluetooth speaker and in phone turn on the bluetooth and check if the speakers name is listed in the nearby device in blutooth settings if yes pair with the device and wait for it to be connected
What according to you makes you a good candidate for customer service or technical support job? | I have knowledge in computer so I think iam a good candidate for technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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