Subject: Tech Support Candidate - Rajat Chauhan
From: Rajat Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Oct 2021 07:15:17 -0400

| | Tech Support Test

Name | Rajat Chauhan
E-mail | [email-masked]
Phone Number | (91) 7060981259
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector 2
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly , I would check if my computer is connected to an internet connection.
Then after I would check that my modem/router are working properly or not.
At last , if there is nothing wrong with the hardware and connectivity I would ask my internet service provider to check with the issue.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly , open bluetooth connection of both the devices.
Then search the name of the speaker on your mobile phone .
After that pair both the devices.

What according to you makes you a good candidate for customer service or technical support job? | I have a great command in English vocals and grammar and communication and listening skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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