Subject: Tech Support Candidate - Manish Rajwans
From: Manish Rajwans <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Oct 2021 05:15:53 -0400

| | Tech Support Test

Name | Manish Rajwans
E-mail | [email-masked]
Phone Number | (+91) 7973361436
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Nyay Khand 1, Ghaziabad
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all, I will check my internet connection. If internet connection is stable, I will close my browser and start again. I will refresh my desktop before starting the browser. if it don't work, I will check my browser settings and see whether the site is blocked or not. If I see any fault in the settings, i will correct it. And, the last that works most of the time, restart the computer.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn ON the Bluetooth Speaker.
2. Turn ON Bluetooth on your phone.
3. Search for Bluetooth speaker name in the search
list.
4. Click on the device name and the configuration will start.
5. Mobile Bluetooth will ask for the confirmation and click 'pair'.
6. Bluetooth speaker and mobile phone will be connected to each other.

What according to you makes you a good candidate for customer service or technical support job? | I have knowledge of hardware, MS windows, MS office and software. I can speak in English and Hindi. I am always ready to learn new skills. So, if I don't no anything on new subject, I will give my dedication to learn it. I am good at conversation which will be great for my customer service.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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