Subject: Tech Support Candidate - Nithish Panchakshari
From: Nithish Panchakshari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Oct 2021 04:26:28 -0400

| | Tech Support Test

Name | Nithish Panchakshari
E-mail | [email-masked]
Phone Number | (91) 6281190535
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Nellore, Andhra Pradesh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

*First I will check my Network connection
*I will disconnect the Network and reconnect it
*I will clear the cache data of my browser
*Then I will reload the website
Even though it is showing error,I will restart my device and try again

Please list the steps to connect a Bluetooth speaker to your mobile phone.

*Go to bluetooth settings
*Turn ON the bluetooth
*Scan for available devices
*Select the bluetooth speaker from the available devices list
*Pair your phone to the bluetooth speaker

What according to you makes you a good candidate for customer service or technical support job?

*I will try my best to resolve the customer issues
*I'm very patient and I will assist my customers till they are satisfied with my response
*I'm a quick learner

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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