Subject: Tech Support Candidate - Akaash Gupta Akaash
From: Akaash Gupta Akaash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Oct 2021 03:39:38 -0400

| | Tech Support Test

Name | Akaash Gupta Akaash
E-mail | [email-masked]
Phone Number | (91) 9717827569
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Indrapuram
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | I energizer | C. S | Jan 2019 | 18000
Previous Employer 2 | Hag Global | C. S | Oct 2021 | 21000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | !!

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Switch on the Bluetooth speake, press the switch on button till the divice says ready to pair.
2. Unlock your phone and operations the Bluetooth divide section in your divice.
3.select the name of the Bluetooth device you are looking for and click on pair option once it shown

What according to you makes you a good candidate for customer service or technical support job? | I have 4 yrs of experience in customer support
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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