Subject: Tech Support Candidate - Mayank Sharma
From: Mayank Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Oct 2021 03:17:54 -0400

| | Tech Support Test

Name | Mayank Sharma
E-mail | [email-masked]
Phone Number | (+91) 6396760291
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try to check the internet connection and also try to open the website on another browser and will try to refresh in the same browser also
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on bluetooth in bluetooth speaker and turn on bluetooth in our mobile phone also then after searching the device pair that and connect.
What according to you makes you a good candidate for customer service or technical support job? | Good communication skill and better understanding of process in which we are working is required for good candidate for customer service and I think I can handle all required skills for customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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