Subject: Tech Support Candidate - Keerthi Jayam
From: Keerthi Jayam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Oct 2021 03:13:03 -0400

| | Tech Support Test

Name | Keerthi Jayam
E-mail | [email-masked]
Phone Number | (040) 8897060373
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | secunderabad
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | JM Enterprises | Teamlead | | 40000
Previous Employer 2 | Pcube | Teamlead | Dec 2020 | 37000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Try clearing cookies and cache, try to reload the site. Open a new window check if u can open the website. Check the lock tap in the url
Please list the steps to connect a Bluetooth speaker to your mobile phone. | We need to put the speakers in pairing. Then go to your phone setting and on the Bluetooth and search for the name of your speakers and pair it.
What according to you makes you a good candidate for customer service or technical support job? | I thing my communication skills are  strong and can communicate the right thing to the customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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