Subject: Tech Support Candidate - Shivashish Jadaun
From: Shivashish Jadaun <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Oct 2021 03:10:47 -0400

| | Tech Support Test

Name | Shivashish Jadaun
E-mail | [email-masked]
Phone Number | (+91) 7060604366
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Swiggy | Backend Associate | Oct 31 | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Checking network connection.
If problem persists refresh page
If still restart the page in a new tab.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on BT of speaker & pairing mode on
Turn on BT of phone & search name of BT speaker name in pairing mode
After BT speaker find then pair it with your phone & connection established.

What according to you makes you a good candidate for customer service or technical support job? | Good support leading as well as technical knowledge.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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