Subject: Tech Support Candidate - Huzaif Punjabi
From: Huzaif Punjabi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Oct 2021 02:52:48 -0400

| | Tech Support Test

Name | Huzaif Punjabi
E-mail | [email-masked]
Phone Number | (+91) 7298400405
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Srinagar Kashmir
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | 0 | 0 | 0 | 0
Previous Employer 1 | 0 | 0 | 0 | 0
Previous Employer 2 | 0 | 0 | 0 | 0

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i check the internet connection if the internet is working properly then the problem is with browser
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the Bluetooth speaker after that open Bluetooth on mobile device and start searching the nearby Bluetooth device. When the Bluetooth device is shown tap connect
What according to you makes you a good candidate for customer service or technical support job? | I'm fast learner and i work in local shop as sales person that is why i am confident to work as customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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