Subject: Tech Support Candidate - Jishitha Vasudhevan
From: Jishitha Vasudhevan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 08:35:31 -0400

| | Tech Support Test

Name | Jishitha Vasudhevan
E-mail | [email-masked]
Phone Number | (91) 9500091422
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Chennai
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Gaurdian india | Document specialist | 25/10/2021 | 30000
Previous Employer 1 | RR Donnelly | Associate help desk | 18/02/2021 | 25000
Previous Employer 2 | Sutherland global | Associate help desk | 21/06/2021 | 27000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will help the customer to check the internet connection if not tell them them go to the settings and help them to changed
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Click on Bluetooth symbol then on it and it will show the device name need to pair them
What according to you makes you a good candidate for customer service or technical support job? | Need to kind and help them
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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