Subject: Tech Support Candidate - Priya Bharti
From: Priya Bharti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 08:10:27 -0400

| | Tech Support Test

Name | Priya Bharti
E-mail | [email-masked]
Phone Number | (91) 9123235056
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Darbhanga
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aashman foundation | Hr | 3 months | 0
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of i Will go in setting and find the troubleshoot dectet. When I find problem I resolve myself and i didn't solution I will get help through internet.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Bluetooth device on, pair the device, connect them .
What according to you makes you a good candidate for customer service or technical support job? | They should know about computer area sharply. They should know their function.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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