Subject: Re: Transcript of Wednesday, October 27th, 2021, 10:01:36 am. Operator: Andy. Visitor:
From: Saurabh Dadu <[email-masked]>
To: Charles Neville <[email-masked]>, Deeksha Dadu <[email-masked]>
Cc: manager <[email-masked]>
Date: Wed, 27 Oct 2021 11:24:49 +0000

Hi Charles,

I've been checking this personally for last several minutes. I cannot see any unusual behavior. Can you please point me with an example?

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Charles Neville <[email-masked]>
Sent: 27 October 2021 4:53 PM
To: Deeksha Dadu <[email-masked]>
Cc: manager <[email-masked]>
Subject: Re: Transcript of Wednesday, October 27th, 2021, 10:01:36 am. Operator: Andy. Visitor:

Hi Deeksha, any update on this?

On Wed, 27 Oct 2021 at 12:22, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:
Hi Charles,

Looking into this, will get back to you asap

Regards,
Deeksha

From: Charles Neville <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 27 October 2021 at 3:47 PM
To: manager <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Transcript of Wednesday, October 27th, 2021, 10:01:36 am. Operator: Andy. Visitor:

Hi, the livechat settings seem to be not working - the automated message may popping up for every visitor, and quite possibly even without them hitting the required number of pages.

Are you able to check into that with livechat?

Also I notice the messages are not what we have set in the auto-popup on the Livechat settings. Why are there 2 hello lines? The second would be fine.

Hello! How may I help you?
Hello, Can I help you plan your upcoming vacation?

Thanks,
Charles

---------- Forwarded message ---------
From: 'LiveChat' via Sales Forms <[email-masked]<mailto:[email-masked]>>
Date: Wed, Oct 27, 2021 at 12:03 PM
Subject: Transcript of Wednesday, October 27th, 2021, 10:01:36 am. Operator: Andy. Visitor:
To: <[email-masked]<mailto:[email-masked]>>

        [X]

Chat transcript

ref https://www.google.com/

        Andy    Wed, 10/27/21 10:01:36 am UTC

Hello! How may I help you?
Hello, Can I help you plan your upcoming vacation?

Customer archived the chat
10:03:02 am

Duration: 1m 26s
Chat started on: https://jaywaytravel...oatia-christmas-markets-tour#overview<https://jaywaytravel.com/itineraries/croatia-christmas-markets-tour#overview>
Referrer: https://jaywaytravel.com/croatia
Visitor geolocation: Algeria / 41.111.213.241
[X] <http://twitter.com/LiveChat>               [X]  <http://facebook.com/LiveChat>

E-mail from LiveChat<https://www.livechatinc.com/powered-by-livechat/?utm_source=chat_transcript&utm_medium=email&utm_campaign=jaywaytravel.com>

--
--
Charles Neville
Marketing Director,  JayWay Travel Inc.
M +420 720 574 576
T +1 914 500 8984
E [email-masked]<mailto:[email-masked]>
W jaywaytravel.com<https://jaywaytravel.com/>
IATAN Accredited: # 33-7 4707 0