Subject: Re: Transcript of Wednesday, October 27th, 2021, 10:01:36 am. Operator: Andy. Visitor:
From: Deeksha Dadu <[email-masked]>
To: Charles Neville <[email-masked]>, manager <[email-masked]>
Date: Wed, 27 Oct 2021 10:22:42 +0000

Hi Charles,

Looking into this, will get back to you asap

Regards,
Deeksha

From: Charles Neville <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 27 October 2021 at 3:47 PM
To: manager <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Transcript of Wednesday, October 27th, 2021, 10:01:36 am. Operator: Andy. Visitor:

Hi, the livechat settings seem to be not working - the automated message may popping up for every visitor, and quite possibly even without them hitting the required number of pages.

Are you able to check into that with livechat?

Also I notice the messages are not what we have set in the auto-popup on the Livechat settings. Why are there 2 hello lines? The second would be fine.

Hello! How may I help you?
Hello, Can I help you plan your upcoming vacation?

Thanks,
Charles

---------- Forwarded message ---------
From: 'LiveChat' via Sales Forms <[email-masked]<mailto:[email-masked]>>
Date: Wed, Oct 27, 2021 at 12:03 PM
Subject: Transcript of Wednesday, October 27th, 2021, 10:01:36 am. Operator: Andy. Visitor:
To: <[email-masked]<mailto:[email-masked]>>

        [X]

Chat transcript

ref https://www.google.com/

        Andy    Wed, 10/27/21 10:01:36 am UTC

Hello! How may I help you?
Hello, Can I help you plan your upcoming vacation?

Customer archived the chat
10:03:02 am

Duration: 1m 26s
Chat started on: https://jaywaytravel...oatia-christmas-markets-tour#overview<https://jaywaytravel.com/itineraries/croatia-christmas-markets-tour#overview>
Referrer: https://jaywaytravel.com/croatia
Visitor geolocation: Algeria / 41.111.213.241
[X] <http://twitter.com/LiveChat>               [X]  <http://facebook.com/LiveChat>

E-mail from LiveChat<https://www.livechatinc.com/powered-by-livechat/?utm_source=chat_transcript&utm_medium=email&utm_campaign=jaywaytravel.com>