Subject: Tech Support Candidate - HIMKAR NIGAM
From: HIMKAR NIGAM <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 06:16:36 -0400

| | Tech Support Test

Name | HIMKAR NIGAM
E-mail | [email-masked]
Phone Number | (91) 8318307958
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Nna | Na | Na
Previous Employer 1 | Inforedge | Sales Executive | 4 august 2021 | 17500
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1-check the internet connectivity
2-then i will stop my anitivirus browsing protection off for sometime

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-open bluetooth
2 search device from mobile
3 pair the new available device and it will connect

What according to you makes you a good candidate for customer service or technical support job?

1-polite speaking towards customers
2 patience listner
3- calming the customer
4- help them to solve their issue

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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